Help

Order Support

Where is my Product Key?

Visit www.VeryCheapSoftware.com/order and enter your Order ID and Email Address to pull up the Order Details page. From this page you can download the software and retrieve the product key. Your Order ID was displayed on the order confirmation page and emailed to the email address used during checkout. If you have lost record of your Order ID, please Contact Us and send us the Email Address used during checkout and we'll help you locate your order.

Why does the program say I only have x days instead of 1 year?

With limited exception, all software we sell includes a free trial period when you install the product. In order to enable the full subscription period, you will need to activate the product with the Product Key. Generally when you activate the software with the Product Key, any remaining free trial time is cancelled, so we recommend waiting to activate the software until the trial period is just about to expire in order to maximize your subscription period (e.g. 13 months protection for the price of 12).

Product Activation

The product key doesn't seem to work. What is wrong?

If you are receiving an error message about an invalid product key when attempting to activate the software, please let us know. It's best to send us a screenshot or photo of the error message to sales@verycheapsoftware.com so we can determine the root cause. Sometimes it's just a missed step in the manufacturer's registration process or because we're human, there may have been a typo or scanning error in the product key when they are transferred from physical media into digital format. If this is the case, please bear with us while we get it corrected for you.

Activation Help Videos

Avast! Activation

AVG Activation

BitDefender Activation

BullGuard Internet Security Activation

ESET NOD32 Activation

Kaspersky Anti-Virus Activation

Kaspersky Internet Security Activation

Norton 360 Enrollment

Norton Security Activation

Malwarebytes Activation

Panda Activation

VIPRE Activation

Webroot Activation

Why am I getting an Invalid Product Key error when activating Norton?

Please ensure you have the correct edition of software that matches the product key. Norton Antivirus, Norton Internet Security, Norton 360, Norton Security Standard/Deluxe, and Norton Security Premium (with Backup) each use different installers and will not permit activation with the incorrect software installed. If there is any question if you have the correct software installed, remove your existing installation using the Norton Removal Tool at http://www.norton.com/nrt and then install using the product installer download located on your order information page.

Technical Support

We offer free activation support as well as premium technical support for just about anything wrong with your computer, not just virus related. Both types of support are available at SITE_SUPPORTPHONE.

If you have any billing inquiries or need help finding your order, please Contact Us.

If you need support directly from the manufacturer, below are the support contacts for popular brands Please note: Some manufacturers can only assist AFTER you've registered or activated your subscription. Before that, your mileage may vary.